Ezcashbd places the highest priority on protecting the personal data of users in Bangladesh. This policy clearly explains what information we collect, why we collect it, and how we keep it secure.
When you register on ezcashbd, we collect your name, mobile number, email address, and date of birth. This information is essential for verifying and managing your account and for maintaining platform security. You can update your account details at any time, and we never ask for personal information that isn't necessary.
When you use ezcashbd, your device type, operating system, browser type and version, screen resolution, and IP address are collected automatically. This data helps keep the platform fast and mobile-friendly, and is also used to detect suspicious logins or unauthorized access. Device information is analyzed to improve your overall experience and is never sold or shared with any third party.
When you make deposits or withdrawals, your mobile banking number (bKash, Nagad, Rocket), transaction amount, and timestamp are recorded. ezcashbd never stores your full bank account number or card details. All payment data is held in encrypted form and is used strictly for transaction verification and fraud prevention. All BDT transaction data is handled in accordance with applicable financial regulations in Bangladesh.
We collect behavioral data such as which pages you visit, how long you spend on them, and which games or betting sections you engage with most. This analysis helps us improve our service quality and deliver more relevant offers. Usage data is analyzed in fully anonymized form, so your personal identity is never exposed while we maintain service standards. This information is used solely for internal improvements.
The information we collect is used primarily for account management, service improvement, security, and meeting legal obligations. ezcashbd never sells your data to advertisers. The main purposes are listed below:
Your information is used to handle login, password resets, identity verification, and account activity confirmations.
Payment information is used to verify deposit and withdrawal requests and to confirm the correct amounts.
Data is analyzed to detect and prevent suspicious activity, multiple accounts, and unauthorized access.
Your contact information is used to send you promotions, bonuses, and important updates based on your preferences.
Ezcashbd never discloses your information beyond what is required by Bangladeshi law. Your data is not shared with any third party except in response to a lawful request from a regulatory authority. We handle all data with transparency and accountability.
Ezcashbd uses cookies and similar tracking technologies across its website and app. Cookies are small text files stored in your browser that help the platform remember your preferences. Essential cookies are used to maintain your login session, save language preferences, and handle security verification — without them, core platform functionality may not work properly. We do not use third-party advertising or tracking cookies.
We also use fully anonymous analytical cookies to monitor service quality. You can block or delete cookies at any time through your browser settings, though disabling certain cookies may limit some platform features. We never track your activity on other websites through cookies. Our cookie practices are always kept to the minimum necessary to protect your privacy.
Ezcashbd stores all your personal and financial data using industry-standard encryption. SSL/TLS protocols are enforced during data transmission to prevent interception. Server access is strictly controlled, with only authorized personnel able to access specific data. Regular security audits are conducted and any vulnerabilities are addressed promptly. We recommend enabling two-factor authentication to further protect your account.
Your data is retained only for as long as necessary. After account closure, certain information may be kept for a defined period as required by law, after which it is permanently deleted or anonymized. In the event of a data breach, ezcashbd will notify affected users promptly. We treat your trust with the utmost respect and approach data security as an ongoing commitment.
Ezcashbd never sells, rents, or trades your personal information. However, limited data may be shared with trusted partners as needed to operate our services — such as payment gateway providers or technical support vendors. These partners are contractually bound to comply with our Privacy Policy and may only use the data they receive for the specific purpose it was shared. We may also disclose necessary information in response to lawful requests from Bangladeshi authorities, and in such cases we always share only the minimum information required.
Every registered user on ezcashbd has specific rights over their own data. You can request to view your stored information at any time, and we are obligated to provide it. You also have the right to request corrections to any inaccurate or outdated information. Your key rights are outlined below:
You can request to know and view what information we hold about you.
If any of your information is incorrect, you can request a correction and we will update it promptly.
After account closure, you can request permanent deletion of any data we are not legally required to retain.
To exercise any of your rights, please contact our support team. ezcashbd will respond to your request within 30 business days. Please note that under applicable Bangladeshi law, certain data may be required to be retained for a specified period even after a deletion request. We take every request seriously and respond with full transparency. ezcashbd is committed to upholding your rights at all times.
Ezcashbd may update this Privacy Policy from time to time due to changes in our services, legal requirements, or security improvements. We will notify you of any significant changes via your registered email or mobile number. The effective date of the latest update will always appear at the top of this page so you can easily identify the current version. Continued use of the platform after a policy change constitutes your acceptance of the updated terms.
We recommend checking this page regularly to stay informed about any policy changes. ezcashbd will never introduce sudden changes that reduce the protection of your data. A reasonable notice period will always be given before any new policy takes effect. Your feedback and suggestions are always welcome — we believe transparency and open communication are the foundation of trust.
If you have any questions, concerns, or complaints about this Privacy Policy, you can reach our support team directly. ezcashbd provides 24/7 support for users in Bangladesh. Send us your data-related requests in writing and we'll respond promptly. Our Data Protection Officer is always on hand to ensure your rights are upheld. Email us at: support@ezcashbd.app
You can also find answers to common privacy questions in our FAQ section. We treat every user's concern with equal importance and aim to resolve issues within a set timeframe. ezcashbd's goal is to establish itself as the most trusted online entertainment platform in Bangladesh. Your trust is our greatest asset, and protecting it is our primary responsibility.
Your information is fully protected at ezcashbd. Join the millions of users across Bangladesh who trust our platform and enjoy games, betting, and much more with complete peace of mind.